The rest of this is not directly about Expedia, but it is their fault that it has gotten to this. Long story short: I was told something else, and then I was charged more for my car rental. I contacted the rental company because Expedia is a fucking useless bunch of thieves and liars.
Wow. Engrish much? Why is that our country outsources all its customer service departments? It would seem like dealing with customers is something you'd want done right, considering hmmn, I don't know, the customer is always right.
Maybe it's racist of me to assume that Muneer is in the Philippines or something. Maybe he's in Los Angeles. I've never been anti-immigration. Hey, stupid white people, where would you be without it?
Maybe he was even raised in the USA and was educated in the public school system. The point is that this guy does not know proper English. Now, I know in my original email, I ended a sentence with a preposition and could've used a few more commas, but look at Muneer's response comparatively. Two sentences, one of which doesn't end, that don't make sense, in an effort to get across four sentences of information. Not to mention that he called me Sherman.
I just wonder how anyone can think we're the greatest country in the world when our default thing to do when something goes wrong is to call someone in another fucking country! Meanwhile, jobs are being cut left and right because they seem unnecessary. Well, here's some free advice: Quality customer service representatives, who are fluent in English, are needed. I don't know anyone who would disagree.